This Privacy Policy explains how SprayPaint.pk collects, uses, shares and protects your personal information when you visit our website or purchase our products.
By using this website, you agree to the collection and use of information in accordance with this Policy.
1. Who We Are
SprayPaint.pk is operated by Marjan Polymer Industries, based in Lahore, Pakistan.
In this Policy, “we”, “us”, “our” refer to Spray Paint Pakistan / Marjan Polymer Industries, and “you” refers to any visitor, customer or user of our website.
For any privacy related questions, you can contact:
We may collect the following types of information:
2.1 Information you provide directly
Name, email address, phone number and billing or shipping address when you create an account or place an order.
Payment related information (for example transaction details). Card or bank details are usually processed directly by secure payment gateways and are not stored in full on our servers.
Messages, emails and communication with our support team.
Product reviews, ratings, comments or other content you submit.
Information provided in contact forms, newsletter sign ups or promotions.
2.2 Information collected automatically
When you visit our website, certain information may be collected automatically, for example:
IP address and approximate location.
Device type, browser type and operating system.
Pages visited, time spent on pages, click patterns and referring URLs.
Cookies and similar technologies (explained below).
2.3 Cookies and similar technologies
We use cookies and similar tools to:
Keep you logged in to your account.
Remember items in your cart.
Understand how visitors use the website so we can improve it.
Support analytics and occasionally marketing or remarketing.
You can control or delete cookies through your browser settings, but disabling cookies may affect some features of the website, such as the shopping cart and account login.
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, including payment, shipping and customer service.
To create and manage your account.
To respond to your questions, requests and support needs.
To send you important notifications about your orders, account and changes to our policies or services.
To improve our website, products, services and customer experience.
To personalize content, recommendations and offers where appropriate.
To prevent fraud, abuse and security incidents.
To comply with legal obligations and respond to lawful requests from authorities.
If you subscribe to our newsletter or marketing messages, we may send you emails about new products, promotions or news. You can opt out at any time by using the unsubscribe link in the email or by contacting us.
4. Legal Basis and Retention
We process your information based on one or more of the following:
Your consent.
The need to perform a contract with you (for example, fulfilling an order).
Our legitimate interests in running and improving our business, provided your rights and freedoms are not overridden.
Compliance with legal obligations.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
5. How We Share Your Information
We do not sell your personal data.
We may share your information with:
Service providers and partners who help us operate the website and fulfill orders, such as payment gateways, courier and logistics companies, warehouse and fulfillment partners, IT and hosting providers, email and SMS services.
Professional advisers, such as legal, tax or accounting consultants, where reasonably necessary.
Authorities and regulators, if required by law, court order or to protect our rights, property, safety or that of our customers or the public.
These third parties will only receive the information necessary to perform their services and are expected to protect your information and use it only for the specified purpose.
6. International Transfers
Our website hosting or some of our service providers may be located in other countries. This may involve transferring your information outside Pakistan.
We take reasonable steps to ensure that your information is protected and handled securely in accordance with this Policy, even when transferred internationally.
7. Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or alteration.
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
You are responsible for keeping your account password confidential and for restricting access to your computer or device.
8. Your Rights and Choices
Depending on applicable law, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to certain conditions.
Object to certain types of processing, such as direct marketing.
Withdraw consent where processing is based on your consent.
To exercise any of these rights, please contact us at hello@spraypaint.pk. We may need to verify your identity before responding.
You can also:
Update your account details by logging into your account on the website.
Unsubscribe from marketing emails using the link provided in the email.
9. Third Party Sites
Our website may contain links to third party websites or services. This Privacy Policy does not apply to those sites.
We are not responsible for the privacy practices or content of third party sites. You should review their privacy policies before providing any personal information.
10. Children
Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Your continued use of the website after changes are posted will mean that you accept the updated Policy.
12. Contact
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:
